Terms of Services

TERMS OF SERVICE


OVERVIEW

This website is operated by PupMasters. Throughout the site, the terms “we”, “us” and “our” refer to PupMasters, which offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service.
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.
Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate sources of information.
Any reliance on the material on this site is at your own risk.
This site may contain certain historical information which is provided for reference only.
We reserve the right to modify the contents of this site at any time but have no obligation to update any information.
You agree it is your responsibility to monitor changes to our site.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website.
These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products, but we cannot guarantee your screen’s display will be accurate.
We reserve the right to limit sales of our products or Services to any person, region, or jurisdiction, and may exercise this right on a case-by-case basis.
All descriptions of products or pricing are subject to change at any time without notice.
We do not warrant that the quality of any products, services, or materials purchased will meet your expectations or that any errors will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us.
We may limit or cancel quantities purchased per person, per household, or per order.
These restrictions may include orders placed under the same customer account, credit card, and/or billing address.
In the event that we make a change or cancel an order, we may notify you via the email and/or billing address provided.
You agree to provide current, complete, and accurate information for all purchases made at our store.
For more detail, please review our Returns Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or input.
You acknowledge and agree that we provide such tools “as is” and “as available” without any warranties or conditions of any kind.
We are not liable for any use of optional third-party tools.
Your use of these tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party websites and will not have any liability for materials, products, or services of third parties.
Please review third-party policies carefully before engaging in any transactions.


SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By submitting content (comments, ideas, suggestions, etc.), you agree that PupMasters may use, edit, publish, or distribute it without restriction.
We are under no obligation to maintain comments in confidence, pay compensation, or respond.
You agree your submissions will not violate any rights of third parties and will not contain unlawful or harmful content.
You are solely responsible for your comments and their accuracy.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or Service that contains typographical errors or inaccuracies related to product descriptions, pricing, or availability.
We reserve the right to correct such errors and update or cancel orders without notice.
We undertake no obligation to update information except as required by law.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful or harmful purposes, including but not limited to:
(a) unlawful acts;
(b) infringing intellectual property;
(c) harassment or discrimination;
(d) transmitting viruses;
(e) collecting personal data of others; or
(f) interfering with site security.
We reserve the right to terminate your use of the Service for violations.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” and “as available” without any representation, warranties, or conditions of any kind.
In no case shall PupMasters, our directors, officers, employees, affiliates, or service providers be liable for any injury, loss, or damages arising from your use of the Service or any product, including indirect or consequential damages.
Because some jurisdictions do not allow such exclusions, our liability shall be limited to the maximum extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless PupMasters and our affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms or violation of any law or rights of a third party.


SECTION 15 – SEVERABILITY

If any provision of these Terms is found unlawful, void, or unenforceable, such provision shall be severed from the Terms without affecting the enforceability of remaining provisions.


SECTION 16 – TERMINATION

These Terms are effective unless terminated by either you or us.
You may terminate at any time by notifying us that you no longer wish to use our Services.
If you fail to comply with any term, we may terminate this agreement immediately and you will remain liable for all amounts due up to the date of termination.


SECTION 17 – ENTIRE AGREEMENT

These Terms, together with any policies posted by us, constitute the entire agreement between you and PupMasters, superseding any prior agreements or communications.


SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.


SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update or change any part of these Terms. Your continued use of our website constitutes acceptance of any changes.


SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
📧 marian@pupmasters.com
🐾 PupMasters

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